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Designated Travel Consultants

THE HIGHEST LEVEL OF SERVICE EXCELLENCE

Your travelers will enjoy the benefits of having a designated team of experienced travel consultants that work on their behalf. In addition, your travel program will flourish with the guidance of a personal account management team.

PERSONAL ASSISTANCE AT YOUR FINGERTIPS

Eliminate time researching destinations, hotels, airfare and even car rentals. Each of our travel consultants average over 15 years' experience in the industry. You’re an expert at what you do and so are we—leave the travel planning to us.

EXPERIENCE YOU CAN TRUST

Montrose Travel consultants provide travelers with an unmatched combination of experience and expertise. Known for consistently delivering quality solutions in a constantly evolving industry, they are regularly tested on new policies and technologies and are given additional training when necessary. Customer service is measured by a number of client response mechanisms, as well as recording "Mystery Caller" tests to evaluate customer interaction. Mandatory weekly staff meetings are held to ensure that pertinent information and hot industry topics reach all agents in a timely fashion. That’s the kind of experience you want working for your travelers.

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Airline Refunds for Delayed Bags

August 17th 2016

A new law has made it mandatory for airlines to refund baggage fees for bags that have been delayed. Specifically, airlines must refund baggage fees automatically if luggage is delayed for more than 12 hours after a domestic flight arrival or 15 hours after an international flight. (On July 15, President Obama signed the Federal Aviation Admi...