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Account Management
service

THE HIGHEST LEVEL OF SERVICE EXCELLENCE

Your travelers will enjoy the benefits of having a designated team of experienced travel consultants that work on their behalf. In addition, your travel program will flourish with the guidance of a personal account management team.

IT’S MORE THAN A SERVICE, IT’S VALUE

To better manage your travel program and get the most out of your travel spend, we assign a personal Account Manager you can depend on for expert advice, every step of the way.

YOUR PERSONAL TRAVEL ACCOUNT MANAGER

We offer you a unique approach to strategic account management and bring new meaning to value-added. Our corporate travel account managers are regarded as the best in the industry, helping you create, manage and execute your corporate travel program and policies. They serve as consultants for your travel program and are a key to assisting with supplier negotiations. With their years of experience, you can be assured that the next time you sit with a travel supplier, you have someone who thoroughly understands the business and will help you get the most out of that supplier. Consider them to be an extension of your own company.

Your Account Manager’s primary responsibility is to serve as your liaison for the continuous coordination and interaction between your key representatives, other members of your Montrose Travel support team, and third party travel providers and suppliers. Advising you on all aspects of travel, we work with you every step of the way to ensure quality service, cost effectiveness and the overall success of your corporate travel management program. Your account manager will conduct regular business reviews to help you analyze where travel dollars have been spent, where they have been saved, and where there is opportunity for further improvement.

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Airline Refunds for Delayed Bags

August 17th 2016

A new law has made it mandatory for airlines to refund baggage fees for bags that have been delayed. Specifically, airlines must refund baggage fees automatically if luggage is delayed for more than 12 hours after a domestic flight arrival or 15 hours after an international flight. (On July 15, President Obama signed the Federal Aviation Admi...